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Privacy Policy

This Privacy Policy outlines how Goolwa Air (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website or services. By using our website, you consent to the practices described in this policy.

Definitions

  • Account: Your personal account created to access parts of our service.
  • Company: Goolwa Air, located in Adelaide, South Australia.
  • Cookies: Small data files stored on your device to improve browsing experience.
  • Country: Refers to South Australia, Australia.
  • Device: Any device that can access our service, such as a computer, phone, or tablet.
  • Personal Data: Any information that can identify you as an individual.
  • Service: The Goolwa Air website, accessible at goolwaair.com.au.
  • Service Provider: Third-party companies or individuals who assist in providing or analyzing our service.
  • Usage Data: Automatically collected data such as pages visited, browser details, and time spent on the website.
  • You: The individual or legal entity accessing our website.

What We Collect

Personal Data may include:

  • Name
  • Email address
  • Phone number
  • Postal address (including City, State, ZIP/Postal Code)
  • Usage Data (e.g. IP address, browser type, time spent on pages)

Usage Data includes:

  • Your device’s IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Device identifiers
  • Diagnostic data
  • Mobile device details (if applicable)

Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Improve site functionality
  • Remember your preferences
  • Analyze site performance

Types of cookies we use:

  • Essential Cookies: Enable basic site functions.
  • Acceptance Cookies: Track cookie consent.
  • Functionality Cookies: Remember your settings for a personalized experience.

You can manage or disable cookies through your browser settings. For more information, visit All About Cookies

How We Use Your Data

  • Provide and maintain our services
  • Manage your account
  • Process transactions or bookings
  • Contact you for service-related updates
  • Share promotional offers (unless you opt out)
  • Respond to your inquiries
  • Analyze and improve our website and services
  • Comply with legal requirements

Sharing Your Information

  • With service providers: To operate or improve our services.
  • For business transactions: In case of a merger or sale of assets.
  • With affiliates or partners: Who agree to uphold this Privacy Policy.
  • With your consent: For any other reason you agree to.
  • In public areas: Information you share publicly may be visible to others.

Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

Usage data may be stored longer if required for analysis or security.

Data Transfers

Your information may be processed or stored outside your local jurisdiction. We ensure adequate safeguards are in place to protect your data during such transfers.

Disclosure Requirements

  • To comply with legal obligations
  • To protect the rights or safety of Goolwa Air and its users
  • To investigate misuse or illegal activity

Data Security

We implement appropriate security measures, but no system is completely secure. You acknowledge that transmission over the internet involves some risk.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe your child has provided personal information, please contact us.

External Links

Our website may link to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

Your Privacy Rights

  • Access or update your personal data
  • Request deletion of your data
  • Withdraw consent for data use (if applicable)
  • Lodge a complaint with a data protection authority

Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you by updating the “Last updated” date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Goolwa Air
Adelaide, South Australia
Email: info@goolwaair.com.au
Website: goolwaair.com.au